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Careers Slideshow:
Is Trust Dead in your Organization?

By Dennis McCafferty on 2010-08-03


Workplace trust appears to be yet another casualty of this period of ongoing global economic turmoil, according to a new survey from Deloitte LLP. To put it bluntly: U.S. workers don't feel that CIOs and other top corporate executives/managers provide enough transparency. Given this, many employees plan to leave their jobs once the economy rebounds. Despair not: "Deloitte Ethics and Workplace Survey." contains some positive news. Employees do feel their managers care about work-life balance. Workers also feel that technology is helping managers become more transparent than in previous years. The survey, launched in 2007, measures how workplace trends and issues affect employee behavior and attitudes. The study was conducted via telephone interviews within the U.S. by Harris Interactive, and more than 750 adults took part. Additional interviews were conducted online involving 300 Fortune 1000 executives at the VP level or higher.

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34 percent of employed Americans plan to look for a new job when the economy gets better.

48 percent of those who plan to look for a new job cite a loss in trust in their employer as a key factor in their decision.

46 percent of those who plan to look for a new job cite a lack of transparent communications from their company's leadership as a key motivator.

65 percent of executives/managers believe that trust issues will be a leading factor in voluntary turnover in coming months

48 percent of executives/managers believe that transparency issues will be a leading factor in voluntary turnover in coming months.

83 percent of executives/managers agree that an organization's board of directors has a responsibility to play a role in building employee trust

59 percent of employees feel more is being demanded of them in today's business climate than in previous years.

86 percent of executives/managers say their company demands more time and commitment from employees that it did in previous years.

In spite of increased demands, 72 percent of employees feel their employers continue to support their work-life needs.

77 percent of executives/managers say they remain supportive of employee's personal needs outside of work.

76 percent of executives/managers say that, when making decisions related to workplace flexibility programs, they consider how these will impact ethical behavior among employees.

60 percent of employees say technology plays an important part in helping them meet professional and personal needs and is a key trust-builder in the workplace.

59 percent of employees say technology allows their managers to be more transparent than they previously were.

Only one-third of employees say social networking helps build trust in the workplace.

One-half of executives/managers say social networking builds trust in the workplace.

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