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“CIOs often struggle to achieve the same acceptance and standing of their C-level counterparts." Louie Ehrlich, CIO of Chevron.
Stages of CIO Evolution Functional/Credible Transformation/Influential Strategist/Game Changer.
Functional/Credible Leadership Focus: Internal IT Team: Systems Stakeholder Relations: Service
Transformation/Influential Leadership Focus: Enterprise IT Team: Process Stakeholder Relations: Partner
Strategist/Game Changer Leadership Focus: External IT Team: Business Stakeholder Relations: Peer
Erlich on CEO demands: "Externally-facing business strategies, such as knowing a company’s market, understanding customer concerns, and identifying new revenue opportunities."
The number of CIOS defined as business strategists has increased by 75% since the group began its work in 2007.
What Drives Change: Digital Commerce "As technology becomes more external-facing, so must the CIO."
What Drives Change: Global Integration"Processes and systems are globally interconnected and interdependent,requiring an enterprise perspective."
What Drives Change: CompetitionDifferentiation in the marketplace is more challenging than ever; CIOs must contribute.
More Change Ahead"The Future-State CIO must be able to update IT’s value proposition and become truly influential."