Offshore Winds: Outsourcing - ' Resources '
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Books
Global Information Technology Outsourcing: In Search of Business Advantage
By Mary C. Lacity and Leslie P. Willcocks
John Wiley & Sons, 2001
Reports
"Offshore Management Challenges Spur IS Change in 2004"
By Diane Morello
Gartner Inc., Nov. 2003
"Offshoring: Is It a Win-Win Game?"
McKinsey Global Institute, Aug. 2003
"Users' Offshore Evolution and Its Governance Impact"
By John C. McCarthy
Forrester Research Inc., Dec. 2003
"Top 10 Offshore Outsourcing Trends of 2004: What They Are and How Service
Providers Can Win More Business"
Ross Research, Jan. 2004
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