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Expert Voice: Christopher Meyer on the Accelerating Enterprise



By CIOinsight
2002-11-02
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  Table of Contents:
  1. Expert Voice: Christopher Meyer on the Accelerating Enterprise
  2. ' Going to Real Time '
  3. ' Get the Drag Out '
  4. ' A Volatile World '
  5. ' A Scarce Resource '
  6. ' Time Out '

Information technology has always been used to cut time and cost from the way companies operate. Now, though, it's all about going from being fast to being "Now." Christopher Meyer, who leads Cap Gemini Ernst & Young's Center for Business Innovatio

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Expert Voice: Christopher Meyer on the Accelerating Enterprise - ' Time Out '


( Page 6 of 6 )

Time Out

How business process velocity has increased, on average, across industries due to information technology during the past three to four years.

Trading analytics: from 30 minutes to 5 seconds

Airline operations: from 20 minutes to 30 seconds

Call center inquires: from 8 hours to 10 seconds

Tracking finances: from 1 day to 5 minutes

Supply chain updates: from 1 day to 15 minutes

Phone activation: from 3 days to 1 hour

Document transfer: from 3 days to 45 seconds

Trade settlement: from 5 days to 1 day

Build-to-order PCs: from 6 weeks to 1 day

Source: Gartner research

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