10 Steps to Cohesive Collaboration
By CIOinsight | Posted 08-27-2009
As global enterprises look to stretch themselves beyond the boundaries of geographical and org chart limitations, IT managers have been asked to provide collaboration tools, but often without any strategic insight or realistic goals or benchmarks. As enterprises evaluate their business strategy and prepare to embed collaboration within a business process framework, IT managers and line of business drivers had better work together begin thinking about their goals very early in the process. Taking an outcome-oriented approach to collaboration will focus technology investments on those processes that can best utilize collaboration.