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Top 10 State CIO Priorities Reflect Enterprise IT Trends

By Dennis McCafferty on 2012-01-09


Their budgets are being slashed, yet they're still asked to go out and innovate. Sound familiar? It should, because these are the challenges facing state CIOs and they're strikingly similar to challenges that their private-sector counterparts battle. In 2012, public-sector technology leaders say they will be looking at increased consolidation, cloud-computing services, exploring mobility and sharing services and network connectivity, according to a recent survey of state CIOs from the National Association of State Chief Information Officers (NASCIO). NASCIO, which represents state CIOs and IT executives from the U.S. states, territories, and the District of Columbia, conducts the annual survey to identify the top ten strategies, management processes and solutions states are exploring, as well which tech applications and tools on their radar. And government IT leaders are dealing with many of the same internal and external pressures as those in private industry, especially with respect to funding. "Tough times require smarter decision making," says NASCIO president and Oregon chief information officer Dugan Petty. "Decisions for cutting as well as investing will need to be made with an enterprise perspective, and will need to be carefully evaluated and even defended through appropriate governance and analytics." For more about the report, click here. Here are their top ten priorities:

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1. Consolidation/Optimization


Consolidated services, resources, infrastructure, data centers, etc. should lead to better “enterprise” view.

2. Budget/Cost Control


Inadequate funding/budget constraints require “strategies for savings” mindset.

3. Governance


Agencies now participate as members of a “state enterprise,” elevating requirements on IT/data governance, industry advisory boards and legislative oversight.

4. Health Care


This includes the Affordable Care Act, enterprise architecture and Medicaid systems implementing/purchasing/retiring.

5. Cloud Computing


The “as a service” approach is expected to enhance scalable and even elastic IT capabilities.

6. Security


CIOs are concerned about third-party activity as outsourcing increases – what constitutes “due care” and “reasonable” practices?

7. Broadband/Connectivity


Will the Broadband Technology Opportunities Program adequately strengthen statewide connectivity?

8. Shared Services


Sharing of service-portfolio management, resources, business models and infrastructure is expected to transform the way state government works.

9. Portals


DIY outlets for citizens improve services accessibility and e-government profile.

10. Mobile Tech


Wireless innovations empower workforce, yet inspire more security questions.

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