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IT Management Slideshow:
8 Tech Secrets: What Workers Hide from IT

By Don Reisinger on 2011-09-13


As much as you'd like to, you know it's impossible to peer into every single thing your company's workers are doing with the technology you've given them. Chances are, you have too many people to look after, and when it comes to monitoring your network, you have to focus on the truly alarming activities at the expense of some of the more mundane, but at times equally dangerous, behaviors that are going on. It’s unfortunate, since many cyber attacks come in by way of common human error, such as the eight loopholes we highlight here. We offer insight into some of the things your employees are probably doing right now, but will likely never tell you.

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I let my friend use my corporate device
Whether it’s for placing calls on a smartphone or surfing the Web on a laptop, you can bet that friends do let friends use their corporate tools.

Why they won't tell you
Users most likely don't see any problem with lending out their corporate device to a friend. Unless you've made them aware of the potential dangers, why would they worry?

I accessed company email from my personal device
You have security solutions in place to stop malicious hackers from gaining access to your network and data. You have Email security settings designed to keep information private. And yet, employees can easily set up access to their company Email from a personal handset.

Why they won't tell you
Users will argue that they circumvented your careful security setup in order to do their jobs more easily by forwarding work Email to personal accounts, or setting up their personal device to access work Email. Why tell IT?

I spent hours circumventing filters
You have filters in place on your network so employees can’t access malicious sites and other content deemed inappropriate for the office. The most determined among them will figure out how to bypass these.

Why they won't tell you
Employees who engage in activities know that they’re doing something wrong. So, why would they tell you, and risk losing their jobs?

I left my computer in the bar (but got it back)
Whether it’s at a client’s office, or at a restaurant or bar, your employees are capable of leaving their computers in an array of scary places. The good news (sort of) is that many times they luck out and get them back.

Why they won't tell you
They know you'll want to remotely wipe that device as soon as you hear that it's lost. So, the only time you’ll hear from employees is when the devices are truly gone for good. If they've been temporarily misplaced and recovered, you'll never know a thing.

I accessed corporate data on an open, unprotected network
If there is any rule that you care about over most others, it’s that employees do not access corporate data from open networks. Going to Starbucks or "borrowing" the neighbor's WiFi to view confidential information is not a good idea. Too bad employees don’t agree.

Why they won't tell you
Chances are, they don’t know any better. Most folks don’t realize how dangerous open networks can be. When they access such services, they don’t think twice about the potential security problems that can arise.

I just installed this cool new software
One of the cardinal rules of security is to not allow employees to install software on company-provided computers. Too often, they download files they think are safe, only to find that they’re malicious.

Why they won't tell you
They probably don't know they've done wrong. Unfortunately, malicious files can be doing damage without their knowledge. So, employees don’t know that anything is wrong until it’s too late.

I clicked a link from my social network site
Social networks have increasingly become a target of hackers who get people to click on a link that appears to be from a trusted contact. These can cause real security problems.

Why they won't tell you
Unless you have a social-media policy in place, your employees probably don’t think they’re doing anything wrong until they download malware and discover they've been hacked.

I copied my files
Many times, it's an innocent effort to get work down by bringing files home or on the road. But some employees have less scrupulous reasons for doing so, such as stealing competitive information.

Why they won't tell you
The innocent employee may not be aware that there's anything wrong with loading a few confidential files on a USB drive to get some work done during downtime. The malicious one doesn't want to get caught. Either way, a simple USB drive gives employees all the storage they need to take whatever data they want.

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