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IT Management Slideshow:
Are You a Revolutionary CIO?

By Tony Kontzer on 2011-09-20


Being a CIO just isn't what it used to be. It seems that new technologies are appearing almost daily, most brands are stepping up their pursuit of an increasingly fickle customer base, and the pace of business is constantly quickening. The old ways of doing things just don't cut it any more. With that in mind, Deloitte Consulting recently surveyed nearly 1,000 IT executives about how they view the role of the CIO in their organizations. The upshot: Most view their CIOs as hopelessly-behind-the-times technology stewards, rather than revolutionaries who are leading their businesses into the brave new world. But Suketu Gandhi, a Deloitte principal who was involved in compiling the survey data, says that the onslaught of new technologies--from mobility and social media to analytics and cloud computing--will give CIOs the opportunity to act as agents of change in their organizations. "These combined technologies give the CIO the opportunity to be an active strategist and decision maker within their respective organizations, and can allow them to be a revolutionary force. The CIO will increasingly have the ability to actually change how business is conducted." Here, we highlight findings of the survey along with the factors Deloitte believes are pushing CIOs into a more revolutionary role.

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Technological drivers of complexity for CIOs:
-mobility
-cloud computing
-social media
-touch computing
-security threats

Business drivers of complexity for CIOs:
-globalization
-rising customer expectations
-faster transaction pace
-growing demand for collaboration
-calls for sustainability

Growth and productivity
60% of respondents believe the focus of IT should be facilitating growth and productivity

Competitive edge
36% of respondents believe IT needs to provide a competitive advantage

Four can't-miss skills66% of respondents say revolutionary CIOs should possess these four skills:
-industry knowledge
-business knowledge
-tech experience
-staff development

Three secrets to successAccording to Deloitte, to be successful a revolutionary CIO must:
-direct more investment toward innovation
-develop a strategic roadmap that focuses on the future
-ensure IT has deep tech and biz skills

IT stewards
45% of respondents view their CIO as a steward who:
-keeps lights on
-leverages existing IT assets
-interacts with technicians
-is common in big, stable companies

IT strategists
45% of respondents view their CIO as a strategist who:
-translates business needs into IT action
-ensures IT keeps up with business
-interacts with business leaders
-is common in fast-growing companies

IT revolutionaries
10% of respondents view their CIO as a revolutionary who:
-uncovers new markets and revenue streams
-understands where IT is going and translates for business
-interacts with C-level execs
-is common in companies in highly competitive markets

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