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Business and IT Disagree on Disaster Recovery

By Ericka Chickowski on 2009-06-16


In a poll of IT executives and line-of-business leaders, a recent "State of Disaster Recovery" survey found that each group still has its own ideas about business continuity. Conducted by Harris Interactive on behalf of SunGard Availability Services, results show what IT workers are up against when it comes to advocating disaster recovery activities.

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1. Conducted in March 2009, the survey quizzed 277 business and 220 IT participants.

2. Both IT (83%) and business leaders (78%) agree that information availability is important to the success of their business.

3. Most IT managers (74%) believe disaster recovery and business continuity are important to business success, but fewer than half of business executives (49%) think so.

4. Many more IT leaders (42%) than business executives (32%) think that insufficient funding is one of the major obstacles to developing an effective disaster recovery plan.

5. IT leaders (33%) were also more likely than business leaders (18%) to say that business continuity is even more important in the current economy because they can’t afford the risk of unexpected downtime.

6. Business leaders (30% unsure) were drastically less likely than IT management (5% unsure) to know how frequently their company’s disaster recovery plans are tested.

7. Business leadership (41% unsure) was also far less likely than IT leadership (4% unsure) to know the contents of their disaster recovery plan.

8. In spite of the disconnect, 66% of IT leaders report that the amount of downtime tolerated by their organization has grown shorter over the last two years.

9. More than half of IT executives say their companies can tolerate downtime of only five hours or less.

10. Approximately 30% of IT leaders graded their organization’s business continuity plans and practices at a "C" or a "D." That’s 8% more than a similar group asked the same question in 2007.

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