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CIO Job Description: Which Skills Really Matter?

By Dennis McCafferty on 2011-04-17


What does it take to transform from a department head to a respected, company-wide leader? Apparently, much more than CIOs are currently delivering, according to a new survey from Chally Group. The performance-measurement firm recently surveyed top executives worldwide for its Global Leadership Research report, to come up with a better sense of what organizations need from leaders these days—as well as which departments typically serve as the farm-team for C-level executives. The bad news for IT? The most elite of the C-suite talent doesn’t generally come from the tech side. And, while CIOs are depended upon for overseeing the IT enterprise and serving critical business functions, when it comes to classic leadership roles—such as inspiring others and implementing a strategic vision—these are not considered core essentials for CIOs. On the positive side, the report also sheds insight on valued qualities of senior leadership to which any executive can aspire, as well as leadership-killing characteristics to avoid. Some 1,400 top-level executives worldwide responded to the survey.

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12.8 percent

Just 12.8 percent of C-level executives come from the IT department.

Top departments for developing C-level execs (percent respondents):

Operations (68.4 percent)Finance (55.6 percent)Sales (48.6 percent)Marketing (34 percent)HR (24.1 percent)

70.5 percent

70.5 percent of respondents feel that staying on top of technical and business competencies are key functions for CIOs.

56.5 percent

56.5 percent of respondents feel that performing timely and effective execution is a primary role of CIOs.

44.6 percent

44.6 percent of respondents say that being collaborative is a main duty for CIOs.

Less than one-third

Less than one-third of respondents say that “developing an accurate and comprehensive overview of the business” is an essential function for CIOs.

22 percent

Less than one quarter of respondents say that “creating a strategic vision” is a key role for CIOs.

15.8 percent

Only 15.8 percent of respondents say that CIOs must inspire others and maintain leadership responsibilities.

10.7 percentM

Only 10.7 percent of respondents say that CIOs need to be politically astute.

1. A failure to build relationships and a team environment (as cited by 40.2 percent of survey participants)

Five leadership killers (percent respondents)

2. A mismatch for the corporate culture (32.4 percent)

Five leadership killers (percent respondents)

3. Failure to deliver acceptable results (25.1 percent)

Five leadership killers (percent respondents)

4. Unable to win company support (25.1 percent)

Five leadership killers (percent respondents)

5. Lack of appropriate training (23.5 percent)

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