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Five Rookie Management Mistakes and How to Avoid Them

By Dennis McCafferty on 2011-03-31


Are you a seasoned CIO overseeing a team of freshly-minted managers? Or, perhaps you're the one who's stepping into the CIO shoes for the very first time. Either way, you'll benefit from these five tips to avoid classic rookie management mistakes. The statistics are sobering: Within the first 18 months on the job, 40 percent of all management rookies fail by either getting fired, voluntarily bowing out of the position or receiving a bad review, according to the Center for Creative Leadership. It doesn’t have to be that way. In the book, "Harvard Business Review on Managing People" (Harvard Business Review Press/Available now), co-author Carol A. Walker explores the myriad factors that cause new supervisors to fail, and provides guidance you can use to help reverse these trends. Walker is president of Prepared to Lead, a management consulting firm in Weston, Mass. The book is part of the "Must Reads" series from Harvard Business Review Press. Here are selected highlights from Walker’s section, titled "Saving Your Rookie Managers from Themselves."

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Mistake 1Failure to delegate

Your rookie manager may think: “Nobody can do it as well as me, so I’ll just do it myself.”

Solution

Emphasize that a manager’s primary job is to improve the whole team. Encourage your rookie manager to take small risks. Early successes will build confidence.

Mistake 2Inability to get buy-in from above

Solution

Help your rookie manager to view senior leaders as partners, not as the “Big Bosses.” Empower him or her to lead meetings and elevate his or her visibility.

Mistake 3A lack of projected confidence in organizational goals or directives

Solution

Allow your new manager to express doubts privately. Then encourage implementation as if your new manager designed and owns these goals or directives.

Mistake 4Tunnel vision focused on day-to-day needs, forgetting the big-picture

Solution

Remind your rookie that putting out fires isn’t the sole extent of the job. Schedule routine meetings in which strategies are mapped out six months down the road.

Mistake 5Not welcoming constructive feedback

Solution

Discipline your manager to focus only on the needed outcomes that are a result of feedback. Help him or her to avoid letting individual personalities overshadow constructive feedback.

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