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IT Management Slideshow:
IT Outsourcing: Do You or Don't You?

By Don Reisinger on 2011-03-03


In the world of IT, trying to find the best solutions at the most affordable prices is paramount. Each day, your CEO is looking for ways to maximize profits, and IT often gets targeted as a place to cut costs or find unique ways to get more out of employees. Simply put, the enterprise is a numbers game and you’re knee-deep in that game. When the call comes to reduce costs or find more efficient ways to handle IT needs at your company, many IT leaders consider the possibility of outsourcing. A study from the not-for-profit, IT Governance Institute, which polled 834 executives in 21 countries around the world, explores a wide array of factors influencing IT governance. Earlier this month, we parsed the results of the organization's Global Status Report on the Governance of Enterprise IT for insights into what your line-of-business colleagues really think about your IT operation. Here, we return to the same report to reveal findings on IT outsourcing.

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73%


Nearly three quarters of respondents companies have “fully outsourced” their IT efforts.

20%


About one in five respondents say that they have “partially outsourced” IT activities.

5%


A mere 5% of respondents say they have not outsourced any of their IT efforts.

What's outsourced?


Companies are most likely to fully outsource end-user support.

What's not outsourced?


“Application development and/or maintenance” was least likely to be fully outsourced.

Who's outsourcing?


Companies that have “a centralized organization model” are most likely to fully outsource their IT activities, researchers said.

Cautious outsourcers


“Federated” organizations are most likely to outsource some — but not all — of their IT services.

Outsourcing + Cloud


Respondents that currently outsource are most likely to have no plans to use cloud computing in their organization; 55% of respondents say they won’t use cloud computing for mission-critical services.

18%


Only 18% of respondents that currently outsource plan to use cloud computing in mission-critical services.

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