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IT Management Slideshow:
IT Professionals Wanted, But Hard to Find

By Don Reisinger on 2010-11-04


Do you feel as if it's a challenge to find entry-level IT hires who can enter your workplace with the basic level of professionalism that the job requires? You're not alone. York College of Pennsylvania surveyed 520 HR professionals and other hiring managers to find out what they're looking for in the college graduates they hire. While a level of technical prowess is assumed, it's the intangible qualities that can influence a hiring manager's decision. Respondents define professionalism as: showing courtesy and respect, having the ability to communicate, exhibiting good listening skills, and having an appropriate appearance and grooming. Sounds like pretty basic stuff for those of us who have been in the game for a while. But you'll be surprised to learn just how many hiring managers find these basic levels of professionalism lacking. And, be sure to check back later this week when we take a look at more opinions employers have on today’s entry-level IT workforce.

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Courtesy, Please

The most common characteristic companies look for in a prospective entry-level employee is “courtesy and respect,” York College of Pennsylvania found in its survey of 520 HR professionals and business leaders.

Listen

“The ability to communicate, which includes listening skills,” was the second most important characteristic companies are looking for in young workers.

Leave the Flip-Flops Home

Inappropriate appearance is the most common trait that business leaders do not want to see in a young professional, researchers found.

Accept Responsibility

Business leaders and HR professionals believe that accepting “responsibility for decisions and actions” is the most important trait a young person should bring to the workplace.

Bide Your Time

The most common trait witnessed by employers in post-college job seekers was a desire to find “opportunities for advancement,” researchers found.

Work/Life Balance

Worry over maintaining “a balance between work and personal life” is the second most important consideration for post-college job seekers.

Where Are The Professionals?

One third (33.2%) of business leaders surveyed believe that the prevalence of professionalism has eroded in the enterprise over the past five years.

Entitlement Generation?

60% of hiring managers say a sense of entitlement has increased among first-year, college-educated employees in the past five years.

Etiquette Lesson

39.1% of respondents reported increased problems with IT etiquette among new employees.

Job Market

40% of respondents believe that the diminished availability of jobs has helped improve the quality of available candidates.

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