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IT Management Slideshow:
IT Shared Services: How Does Your Organization Stack Up?

By Brian P. Watson on 2011-11-02


A few years ago, when President Obama ushered in a seemingly tech-savvy administration, all IT eyes looked at government as the next great incubator of technology advancement. A report by trade group TechAmerica and the National Association of State Chief Information Officers (NASCIO) shows how IT leaders in state and territory governments are managing one of the biggest CIO priorities: consolidation and shared services. The survey, which polled 51 state and territorial IT leaders during the summer of 2011, examines the 12 areas where they’ve made the most progress in consolidation. This list—and the subsequent status for each—should be very instructive for private-sector CIOs as well, as they continue to look for cost reductions and efficiencies in the ongoing economic uncertainty. Some of the top initiatives—telecom, Email and data centers—are no-brainers, while other popular consolidation-worthy aspects (servers, storage) also scored highly. See how your IT organization stacks up when it comes to this all-important initiative.

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Telecom consolidation (percent respondents)

Considering (98%)Completed (65%)Ongoing (27%)Planned (8%)

Email consolidation (percent respondents)

Considering (98%)Completed (38%)Ongoing (42%)Planned (20%)

Data center consolidation (percent respondents)

Considering (98%)Completed (32%)Ongoing (48%)Planned (20%)

Security consolidation (percent respondents)

Considering (94%)Completed (43%)Ongoing (35%)Planned (22%)

Backup/disaster recovery consolidation (percent respondents)

Considering (92%)Completed (29%)Ongoing (54%)Planned (17%)

Server consolidation (percent respondents)

Considering (91%)Completed (21%)Ongoing (58%)Planned (21%)

Storage consolidation (percent respondents)

Considering (90%)Completed (26%)Ongoing (46%)Planned (28%)

Desktop support consolidation (percent respondents)

Considering (73%)Completed (26%)Ongoing (37%)Planned (37%)

Business application consolidation (percent respondents)

Considering (71%)Completed (8%)Ongoing (57%)Planned (35%)

Staff consolidation (percent respondents)

Considering (69%)Completed (23%)Ongoing (34%)Planned (43%)

Imaging consolidation (percent respondents)

Considering (69%) Completed (17%)Ongoing (26%)Planned (57%)

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