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No. 10 Consolidating Business Operations 2009 Rank: 10 2013 Projection: N/A
No. 9 Support Regulation, Reporting and Compliance 2009 Rank: N/A 2013 Projection: N/A
No. 8 Expanding Current Customer Relationships 2009 Rank: 8 2013 Projection: 8
No. 7 Managing Enterprise Change Initiatives 2009 Rank: 9 2013 Projection: N/A
No. 6 Creating New Products/Services (Innovation) 2009 Rank: 5 2013 Projection: 1
No. 5 Attracting/Retaining New Customers 2009 Rank: 3 2013 Projection: 4
No. 4 Improving Enterprise Workforce Effectiveness 2009 Rank: 42013 Projection: 7
No. 3 Increasing the Use of Info/Analytics in Decisions 2009 Rank: 6 2013 Projection: 3
No. 2 Cutting Enterprise Costs 2009 Rank: 2 2013 Projection: 12
No. 1 Improving Business Processes 2009 Rank: 1 2013 Projection: 2
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