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IT Management Slideshow:
Inspiration and Advice From Leading CIOs

By Dennis McCafferty on 2011-12-29


Where can you go to find out what’s on the mind of some of the top CIOs in the world? Try the pages of the book “CIOs At Work” (Apress/Available now). Author Ed Yourdon gained access to leading IT executives in fields such as energy, government, technology and education and offers probing, insightful interviews. He speaks with the CIOs of 16 major organizations including Google, Microsoft, Verizon and the New York Stock Exchange. The book focuses on the shifting role of CIOs, from that of nuts-and-bolts IT managers to strategic players helping craft an organization’s business and growth strategies. “People in the business units are almost as computer-savvy as people in the IT organization,” Yourdon writes. “They, too, are part of the 'digital nation' that has been using computers since birth ... The most exciting part of the CIO work I saw during my interviews involved true partnership efforts between IT professionals and business-unit partners.” Yourdon is a computer science consultant and founder of NODRUOY Inc., as well as co-founder of the Cutter Consortium. For more about the book, click here. We take a look at 10 nuggets of wisdom that some of the world’s most savvy and influential CIOs have to offer.

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On People Management


“Building is where my passion is. I can create an environment to manage engineers well. At Google, it would be the non-technical skills I had acquired that would serve this engineering function.” -- Benjamin Fried, CIO at Google

On Handling Malcontents


“I use a principle I learned as a playground leader. Put (the bully) to work. Make him a solution rather than part of a problem.” -- Tony Scott, CIO at Microsoft

On Cloud Computing


“Cloud computing is not something new, but something that other people remember from the 1960s as time sharing. Virtual machines date from that era as well.” -- Steve Rubinow, EVP/CIO at NYSE Euronext

On Users Driving the Enterprise


“If you don’t allow people to use the tools they’re comfortable with, they’re going to work somewhere else.” -- Becky Blalock, SVP and CIO of Southern Company

On Efficiencies in Acquisitions


“At home, you don’t shut down your old computer the day you bring in your new computer. Either you give it to your kid or you keep it as a side computer. So all that gets factored into how we do our technology planning each year.” -- Roger Gurnani, EVP and CIO at Verizon

On Rapidly Shifting Trends


“One of the nice things about IT is that you can predict a little bit of the future. (But) it’s days that you predict. You can’t predict more.” -- Lewis Temares, CIO Emeritus at the University of Miami

On Today’s Software Developers


“The new ‘Digital Divas’ don’t like hard, structured ways of developing software. You don’t have a huge amount of time for actual development phases that enable them to create something.” -- Mark Mooney, SVP and CIO at McGraw-Hill Education

On Virtualization


“Virtualization is very similar to the outsourcing discussion of 10 to 15 years ago: Get your house in order before you ask somebody to else to do it. Otherwise, all you’re going to get is your mess for less.” -- Lynne Ellyn, SVP and CIO of DTE Energy

On Mobility and Security


“We need to figure out (how to) use a mobile phone personally and for business use, yet not open up the organization. I’m not sure we’ve cracked that yet.” -- Ashish Gupta, Managing Director of Service Design at British Telecom

On Differences in Competition Within the Public and Private Sectors


“Once you win a (multi-year government) contract, there aren’t incentives to innovate. Your incentive is to increase margins. In the consumer space, every day you’re one click away from extinction.” -- Vivek Kundra, First CIO of the U.S.

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