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IT Management Slideshow:
Leading a Lean Revolution

By Dennis McCafferty on 2011-12-02


Today’s precarious economy has forced organizations to think lean -- as in launching transformations to eliminate wasteful processes and inefficient use of resources. Yet, by focusing strictly on cost reductions, CIOs and other top business leaders lose sight of what’s really important: The need to create value throughout this lean transformation. The book “Beyond the Lean Revolution: Achieving Successful and Sustainable Enterprise Transformation” (Amacom/Available now) conveys the need for managers to assemble a complex and interdependent blueprint involving people, processes and technology to effectively serve all stakeholders. Authors Deborah J. Nightingale and Jayakanth Srinivasan provide a detailed lean transformation roadmap, as well as examples taken from real-life companies such as Raytheon and Rockwell Collins. Nightingale is a professor of practice of engineering systems and aeronautics and astronautics at MIT and is director of MIT’s Center for Technology Policy and Industrial Development. Srinivasan is a research scientist at MIT’s Lean Advancement Initiative. Here are eight highlights:

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Take the holistic view of lean transformation.


Assess the current state of your IT department. Envision the desired future state. Map the processes of transformation.

Efficiency isn’t everything.


Effectiveness – doing the right job – comes before the efficiency of doing the job right.

Value creation is key.


This means value created for entire organization, not simply for your IT silo.

Identify key stakeholders.


They can be other department leaders, vendors, partners, or customers, any of whom could have their own business value propositions potentially impacted by your lean transformation.

Understand the five critical components of metrics.


Metrics to quantify successful lean transformation must be:
Strategic
Measurable
Actionable
Relevant
Timely.

Resource analysis detects waste and bottlenecks.


In terms of people, materials, processes and other impact areas, evaluate the cost or burden to your enterprise so you can pinpoint opportunities for improved alignment.

Assign team members as change agents.


These are not necessarily your senior department members. They may command a required expertise, or serve as committed influencers.

Capture lessons learned.


Know that Setbacks will occur, as will successes. Document and disseminate these across your teams to share lessons learned. This will ensure future success.

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