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Don’t make rules that you’re not willing to follow through with.
CIO takeaway: Your IT workers will appreciate a sense of structure -- only if you enforce it.
The first few days are the most important ones.
CIO takeaway: Set the tone early for new hires or for new projects.
It’s not what you teach, but how you teach.
CIO takeaway: Micromanaging doesn’t engage, nor does it foster professional growth.
Not every student will like you.
CIO takeaway: Don’t waste your energy trying to be the most popular person in the room. Focus instead on being the best leader.
Students love choices and challenges.
CIO takeaway: Mix up your employees' routine and stretch their capabilities so “grind” mentality never kicks in.
Divide projects into manageable chunks.
CIO takeaway: Dispatching employees without prioritizing can lead to productivity-sapping intimidation and dread of failure.
Realize that a lesson plan is just a plan.
CIO takeaway: Train employees to be agile enough to effectively shift strategies when new information emerges or a plan changes.
Memorize names.
CIO takeaway: Know the names of all your employees and colleagues -- as well as their significant others and kids. It shows you have a genuine interest in them as people.
Don’t write out everything for presentations.
CIO takeaway: Jot down talking points and speak conversationally instead of reading from a script.