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IT Management Slideshow:
No Holiday From Email

By Dennis McCafferty on 2010-12-02


Do you sometimes get the feeling that you're NEVER completely “unplugged” from work? Even during the winter holiday season? Take heart: You're not alone. The vast majority of Americans say they check work-related e-mail accounts even during these special times of the year, according to a new survey from Xobni. Most employees check at least once a day. And here's a little secret – a number of us are choosing to look at work e-mails as a way of avoiding spending too much time with Mom, Dad, Uncle Louie, Aunt Ethel and the rest of the clan. But avoiding family members isn't the only reason we check our e-mail. The survey indicates that – in these shaky economic times – many professionals don't feel secure enough to disconnect entirely. Others actually view checking e-mail regularly during off-time as a way to reduce stress, as opposed to increasing it. These hardy souls figure that if they don't check e-mail during the break, they'll face a barrage of business-critical e-mails upon their return to the office. Harris Interactive conducted the research on behalf of Xobni, creator of an e-mail management tool for Microsoft Outlook. (The company name is “Inbox” spelled backward.) Nearly 2,200 adults took part in the survey. Here are selected highlights:

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59 percent of respondents check work e-mail during holidays such as Thanksgiving and Christmas.

55 percent of respondents who check work e-mails during the holidays do so at least once a day.

28 percent of those who check work e-mails during the holidays do so multiple times a day.

67 percent of male respondents check work e-mail during holidays, compared with 50 percent of females.

65 percent of mid-career adults (ages 35-44) check work e-mails during holidays – highest among all age groups surveyed.

63 percent of respondents in the South check work e-mails during holidays – the most among U.S. regions.

10 percent of respondents check in with their work e-mail account when spending time with loved ones at holiday parties, gatherings, meals or other inappropriate times.

5 percent of those respondents check work e-mail to avoid awkward family/holiday commitments.

79 percent of respondents say they receive work-related e-mails from co-workers/clients during holidays.

41 percent of respondents say they feel annoyed, frustrated or resentful after receiving an e-mail from co-workers/clients during holidays.

15 percent of respondents say receiving work-related e-mails makes them feel relieved or thankful for the distraction during the holidays.

42 percent of respondents believe that staying up-to-date with work e-mail during holidays eases their workload when they return to the office.

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