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IT Management Slideshow:
Smartphone Apps: Small Businesses Depend on Mobility

By Don Reisinger on 2011-04-01


The workplace is changing. Gone are the days when people in your organization needed only a computer and a desk to do their jobs. Now, they may need that computer, but they don’t always need that desk. Instead, they need smartphones, tablets, and other mobile devices that help them perform the day’s tasks wherever they are. This is particularly the case for small businesses, according to a study from wireless carrier AT&T. The Small Business Technology Poll, which surveyed 2,000 respondents, reveals how small business are making use of smartphone apps. While some organizations are readily embracing cloud-based and software-as-a-service mobile solutions, an equal number admit to having "no idea" what such solutions are all about. Guess which mobile app is most popular among small business users? Hint: It will get you where you need to go.

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96 percent of respondents employ wireless technologies in their operations.

72 percent of respondents allow mobile apps to be used in their operation.

38 percent of respondents said "they could not survive" without mobile apps at work.

49 percent of respondents have mobile navigation or mapping apps running in their operations -- the most popular choice among respondents.

40 percent of respondents said their employees are using “wireless devices or wireless technologies” to perform job tasks while away from the office.

33 percent of respondents are using cloud software or software-as-a-service solutions.

Approximately 17 percent of respondents say they couldn’t survive without cloud services in their operations.

32 percent of respondents said they have no idea what cloud or software-as-a-service solutions are all about.

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