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IT Management Slideshow:
The 5 Steps for Successful Innovation

By Dennis McCafferty on 2011-06-14


They deal with strapped budgets and yet are pushed to deliver constant innovation. Sound familiar? It should, because “they” are CIOs just like you. The only difference is that they’re the designated technology managers for U.S. state governments. The book CIO Leadership for State Governments: Emerging Trends and Practices (Public Technology Institute/available now) is packed with guidance and real-life success stories about the best practices of state IT departments. These insights are supplied by state CIOs and senior tech managers, as well as public-policy leaders and other experts. Published in partnership with the National Association of State CIOs (NASCIO), the book can be as valuable for private-corporation CIOs as for their government counterparts. For example, one section focuses on the five critical steps that are essential for successful innovation. These steps are provided courtesy of Ken Theis, chief operating officer for Dewpoint and a former head of the Michigan Department of Technology, Management and Budget; and Andris Ozols, a senior policy advisor for that department. Read on for the five essential steps to achieve successful innovation:

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Step 1: Touch All Bases
Gain top-level, executive leadership commitment to support risk-taking on the part of staff.

Step 1: Touch All Bases
Design an “Innovation Portfolio” that establishes measurable outcomes of innovation, as defined by:
• improving cost efficiencies
• enhancing operations
• transforming business process/performance.

Step 2: Engage Issues that Matter
Find issues that are unique to your domain and pursue new techniques to address them in lasting, meaningful ways.

Step 2: Engage Issues that Matter
Match core strengths to disruptive trends to invent something new and valuable.

Step 3: Determine Innovation Value and Feasibility
Projected ROI must present tangible value to your organization, with a feasibility presentation that clearly depicts this outcome as being within reach.

Step 3: Determine Innovation Value and Feasibility
Value outcomes can involve projected productivity, equity and legitimacy, as made feasible by delivery capability, production, extended-value chain and infrastructure.

Step 4: Know Where You Are Going
Design the initiative and articulate all necessary steps to all individuals involved, with clearly defined roles.

Step 4: Know Where You Are Going
Create a roadmap that pinpoints which success results must be achieved along the way, and when. Have corrective action plans on hand if they’re not.

Step 5: Make Timely Delivery
Timely delivery is affected by factors such as the shifting dynamics of the issue at hand, as well as alignment with other relevant issues for your organization.

Step 5: Make Timely Delivery
Your perspective on timeliness may differ from that of key decision-makers, your customers, or other intermediaries. Ensure that all stakeholders are on board with a mutually accepted schedule.

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