A new survey of IT spending, the Hackett Cost Control Study, says business outlays will remain flat over the next two years. At the same time, demand for IT services within the enterprise will increase by some 17 %, creating a gap between needs and resources that departments will have to address.
Hackett Group analysts suggest improvements in IT efficiencies and processes via what the firm calls the "three levers of cost control."
Those levers are IT cost control strategies, IT demand management, and discretionary cuts.
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