Cloud Right No. 3
Although their tone reminds us vaguely of the U.S. Miranda warning, the spirit of these cloud services rights and responsibilities outlined by the Gartner Global IT Council for Cloud Services serve as a best-practices guideline for enterprises looking to deploy cloud-based solutions. The Council, which consists of CIOs of large enterprises that consume cloud services and Gartner analysts, has made it a priority to identify the key rights of cloud service consumers and how these might be upheld.
No. 3: You have the right to notification and choice about changes that effect your business processes
Every service provider will need to take down its systems, interrupt its services, or make other changes in order to increase capacity and otherwise ensure that its infrastructure will serve customers adequately in the long term. Protecting the enterprise's business processes entails providing advanced notification of major upgrades or system changes, and granting the customer some control over when it makes the switch. Such changes might include upgrading a Software-as-a-Service application, implementing salesforce.com, introducing new versions of services, changing the location from which the service is provided, entering or exiting a business, shuttering a facility, and so on.
The Role of Standards in Cloud Security
Security is often cited as a primary cause for concern...Watch Now
Ensuring Resources for Mission Critical Workloads
Application workloads can thrive in cloud environments,...Watch Now
Improving Security in the Public Cloud
One of the main concerns about moving data to a public...Watch Now