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Cleland: Can Google Be Trusted?

By Don Reisinger on 2011-06-29


Google is an interesting company. Founded by Larry Page and Sergey Brin, the search engine made it easier for people around the globe to find the information they were looking for as quickly as possible. And, within a short time, Web users realized that Google had achieved its goal. After cornering the search market, Google turned its attention elsewhere by solidifying its position as the top Web advertiser in the industry, cementing itself as a top cloud-computing company, and even releasing a mobile operating system. Now, Google is one of the most powerful companies in the world. And that power has garnered the company an equally fair share of lovers and haters. In the book “Search and Destroy: Why You Can’t Trust Google Inc.,” (Telescope Books/available now), author Scott Cleland looks to be one of Google’s detractors. He outlines why he believes the search giant is taking control over information with the ultimate desire to become a top power in the technology industry. For its part, Google has said that it doesn’t want to do “evil.” And many would agree that the company has been successful at that. When asked to comment on the book, a Google spokesman replied: "Is it possible to be quoted shrugging my shoulders? Everyone knows that Mr. Cleland stopped being a neutral analyst years ago and is now paid by Microsoft and AT&T to criticize Google full time.” We figure we'll let you decide for yourself. Here are 10 highlights from Cleland's book:

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The Death of Privacy?
Cleland claims that Google doesn’t allow users to be as private with their data as they could be. In fact, he alleges that the search giant subscribes to a policy of “Privacy for me, radical transparency for thee.”

A Security Issue?
Cleland claims Google isn’t doing enough to safeguard user data and other information. In fact, he argues that Google “does not provide adequate data security and does not have a satisfactory security strategy.”

Is Google Dominating All?
Cleland describes Google as a “monopolist” because of its control over the vast majority of searches around the world. The company, he says, is also a dominant player in advertising. As a whole, Cleland says, “Google has come to dominate online information access.”

Open Versus Closed
Cleland writes that Google is “closed, opaque, and secretive,” even though the search giant seemingly supports open platforms. He alleges that Google wants open systems in markets that it doesn’t control because such systems “erase competitive advantages.”

Google Looks Out For Itself?
Cleland writes that the company’s advertising platforms, AdSense and AdWords, “are designed to benefit Google.” He claims that the company’s AdWords platform is “closed, opaque, and tilted in Google’s favor.”

The Focus of Google Search
Cleland writes that Google uses its search engine for one sole purpose: “To gather information about users and sell it to online advertisers.”

A Political Company?
Cleland writes that the search giant’s former CEO Eric Schmidt “campaigned for President Barack Obama,” which he alleges means that the company “has political conflicts of interest.”

Google’s Power Going Unchecked?
Cleland states that “Google is the most powerful company in history.” Moreover, he believes that the search giant’s power is “unchecked,” which, he says, has helped the firm “threaten” Web competition.

Google’s “Don’t Be Evil” Edict
Cleland takes aim at Google’s slogan that it does not want to “be evil.” The author claims that the search giant has created “an aura of moral superiority” that it uses to “escape ethical scrutiny and impose its political ideology on others.”

What Should Be Done?
According to Cleland, the search giant must be held to the Golden Rule: Treat others the way it wants to be treated. In addition, he argues that Google should be held to “existing laws and rules,” as well as prompted to “upgrade to enterprise-level security.”

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