CIOs Need to Embrace Web 2.0
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The Looming CIO Shortage
By CIOinsight
2007-03-12
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The Looming CIO Shortage - ' The Talent Challenge ' (
Page 2 of 6 ) The Talent Challenge
It is increasingly evident that the organizational role that the chief information officer is called upon to assume is evolving and changing. In part, this is due to advances in technology such as Web services, new business strategies such as e-business models and outsourcing, and environmental demands such as Sarbanes-Oxley. Likewise, the attributes that IT executives need in order to effectively provide strategic leadership, govern, and manage the IT function are also evolving and changing. Some of these attributes are important for IT leaders in all types of organizational settings, while others vary by context, such as the nature of the industry or the size of the IT organization. This study is predicated on the assumption that firms should be seeking to proactively develop the attributes they need in their CIO candidates. Research argues that firms would almost always be better off grooming their CIOs internally. Because of shortfalls in internal CIO development, many firms are forced to hire CIOs from other firms or other industries, potentially undermining or delaying fulfillment of their IT vision. Unfortunately, there is some concern that the pool of IT leadership in the profession as a whole may not be increasing at a rate that is consistent with the demand.
Many forces are driving up the demand for CIOs. Pure economic growth pushes up the number of executives that are needed. In addition, several Fortune 500 firms that have traditionally had CIOs at the enterprise level now want CIOs at the strategic business unit, as well. Or, firms that were satisfied to have CIOs only at the division level want an enterprise CIO too, to coordinate standards and governance. Even firms that outsource large portions of their IT retain an executive function. At some firms, particularly among firms under $1 billion in sales, first CIOs are being appointed. Finally, there is increased demand for individuals with CIO-like capabilities among IT service vendors, where business is growing very rapidly, as well as within non-IT functions like supply chain, shared services, or various IT-enabled operations.
See Also: How to Get—and Keep—Top IT Talent
There are almost no concomitant forces driving up the supply of CIOs. One executive search respondent told us that some new CIO candidates are emerging from the middle ranks of the IT consulting firms. However, others pointed out that the slowing of investment in IT following the dot-com bust and impending baby boomer retirements were threatening even the existing supply. Because CIOs need more than functional IT skills, few of them just pop off the top of the IS career ladder, and certainly they do not pop off in sufficient numbers. As one of our respondents argued, some aspects of being a good enterprise CIO are almost antithetical to being a good manager at the top of an IT functional career ladder. Among our respondents as a whole, there was strong agreement that there is a shortfall in the supply of good CIOs—one said there were less than half as many CIOs as needed.
One reason that firms look outside their walls for their next CIO is that their internal candidates are not sufficiently developed and therefore not ready to step into the shoes of the former CIO. If the former CIO's vision is going to transcend the CIO's tenure in the organization, he or she must be able to hand the ball off to a well-prepared successor, one who can move the IT strategy down the field. But chances are that individual will need some grooming first.
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