Allocation of IT Budget
Services are slower to take hold among SMBs. Fifty-seven percent of SMBs use outsourcers, but midmarket companies overall are more likely than larger companies to rely on their own IT staff to do IT work rather than use service providers and outsourcers. SMBs spend a smaller part of their IT budget on services and a larger share on IT staff. In addition, they are increasing spending on IT training by a bigger percentage than larger companies.