Vendor Value Survey: Mid-Market - ' Mid'
(
Page 4 of 6 )
-Market Reliability">
Reliability
The Vendor value survey's "Reliability" ratings look at three factors that make a vendor a good business partner. The percentages are the percent of respondents that gave the vendor an "excellent" or "good" rating, rather than "fair" or "poor."
| Rank |
Vendor |
Score under $500M |
Score $500M or more |
Difference |
| 1 |
Hewlett Packard |
84% |
74% |
10% |
| 2 |
Dell |
76% |
75% |
1% |
| 2 |
VeriSign |
77% |
85% |
-8% |
| 4 |
Cisco Systems |
79% |
79% |
0% |
| 4 |
Citrix Systems |
75% |
76% |
-1% |
| 6 |
Research in Motion |
73% |
78% |
-5% |
| 7 |
McAfee |
71% |
80% |
-9% |
| 7 |
Symantec |
75% |
62% |
13% |
| 9 |
Adobe |
74% |
78% |
-4% |
| 10 |
IBM |
73% |
62% |
11% |
| 11 |
Microsoft |
61% |
62% |
-1% |
| 12 |
Sun Microsystems |
63% |
70% |
-7% |
| 12 |
Verizon Wireless |
60% |
65% |
-5% |
| 14 |
Sprint Nextel* |
63% |
° |
° |
| 15 |
Oracle (including Hyperion) |
58% |
60% |
-2% |
| 16 |
Verizon Communications |
47% |
59% |
-12% |
| 17 |
AT&T (including Cingular) |
44% |
57% |
-13% |
*Not enough responents over $500 million selected Sprint Nextel to include
Rate Lower Than 2006
Rate Higher Than 2006
Next Page: Mid-Market: Loyalty
test
Mid-Market Research 
