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Mid-Market Research

Vendor Value Survey: Mid-Market
By Allan Alter
2007-11-15

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Vendor Value Survey: Mid-Market - ' Mid'
( Page 4 of 6 )

-Market Reliability">

Reliability
The Vendor value survey's "Reliability" ratings look at three factors that make a vendor a good business partner. The percentages are the percent of respondents that gave the vendor an "excellent" or "good" rating, rather than "fair" or "poor."

Rank	Vendor	Score under $500M	Score $500M or more	Difference
1	Hewlett Packard	84%	74%	10%
2	Dell	76%	75%	1%
2	VeriSign	77%	85%	-8%
4	Cisco Systems	79%	79%	0%
4	Citrix Systems	75%	76%	-1%
6	Research in Motion	73%	78%	-5%
7	McAfee	71%	80%	-9%
7	Symantec	75%	62%	13%
9	Adobe	74%	78%	-4%
10	IBM	73%	62%	11%
11	Microsoft	61%	62%	-1%
12	Sun Microsystems	63%	70%	-7%
12	Verizon Wireless	60%	65%	-5%
14	Sprint Nextel*	63%	°	°
15	Oracle (including Hyperion)	58%	60%	-2%
16	Verizon Communications	47%	59%	-12%
17	AT&T (including Cingular)	44%	57%	-13%

*Not enough responents over $500 million selected Sprint Nextel to include

Rate Lower Than 2006

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