We all know this is the age of the mobile worker. In fact, there will be more than 1 billion such employees by the end of 2011, according to IDC. How do CIOs and other senior executives really feel about this workplace dynamic? There are serious concerns about the management and oversight of these employees, and the costs of supporting them. However, the fifth annual
Total Employee Mobility Benchmark Report from enterprise mobility vendor Runzheimer International reveals that many executives are comfortable with the structures they’ve put in place. At the same time, very few have actually come up with a program or system to effectively monitor and measure the success of their mobility policies. And, the associated costs of the professional mobile culture continue to rise. "It raises the question of whether or not organizations really understand the holistic nature of their mobile workforce programs," said Greg Harper, president of Runzheimer International. The need for formal assessment to measure results, from return-on-investment to employee satisfaction, has never been more important." About 100 executives took part in the survey. Here are selected highlights:
Mobile & Wireless 
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