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Mobile Devices: Enterprise Friend or Foe?

Mobile & Wireless Slideshow:
Mobile Devices: Enterprise Friend or Foe?

By Dennis McCafferty on 2010-08-24

Smartphones and other mobile devices are proliferating at a remarkable rate, raising a host of challenges that CIOs haven't had to handle with other computing platforms. A commissioned technology adoption profile conducted by Boston-based research firm Forrester on behalf of Mobility-as-a-Service vendor Fiberlink, in Blue Bell, PA, focuses exclusively upon CIOs/IT decision-makers in the finance/insurance industry. But the issues these enterprises face will ring true for CIOs across the board. More than 130 CIOs and other IT purchase decision-makers from finance/insurance companies took part in the survey Managing and Securing Corporate and Personal Devices in Financial Services

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One-third

More than one-third of enterprises support multiple mobile operating systems.

Mobile Devices: Enterprise Friend or Foe? - Mobile and Wireless

10 percent

10 percent of enterprises support four or more multiple mobile OSs.

73 percent

73 percent of CIOs/IT decision-makers surveyed say they are “very concerned” about malware when it comes to employee use of smartphones.

66 percent

66 percent of those surveyed say they are very concerned about hackers when it comes to employee use of smartphones.

More than six in 10

More than six in 10 say they are very concerned about device theft and loss/ID theft when it comes to employee use of smartphones.

Other top concerns about smartphones include:

• Wireless/network connectivity threats (52 percent)• A lack of accurate device reporting (39 percent)• Regulatory compliance failures (39 percent)• Poor operational efficiency (36 percent)

86 percent

86 percent say they have strong password policies in place for security purposes to manage smartphone usage.

71 percent

71 percent say they have full-disk encryption in place for security purposes to manage smartphones.

66 percent

66 percent say they have asset/activity visibility and management in place for security purposes to manage smartphones.

64 percent

64 percent say they have remote lock/wipe access systems in place for security purposes to manage smartphones.

30 percent

30 percent of finance/insurance industry enterprises do not allow IT to support personally owned mobile devices.

8 percent

Only 8 percent of finance/insurance industry enterprises allow IT to provide full support of all types of personally owned mobile devices.

20 percent

20 percent of finance/insurance industry enterprises prohibit the use of personally owned mobile devices.

49 percent

49 percent of those surveyed say regulatory compliance is a critical priority when it comes to mobile operating systems and the enterprise.

43 percent

43 percent say data security is a critical priority when it comes to mobile operating systems and the enterprise.

36 percent

36 percent say business continuity/disaster recovery is a critical priority when it comes to mobile-operating systems and the enterprise.

34 percent

34 percent say cutting costs and/or increasing efficiency is a critical priority when it comes to mobile-operating systems and the enterprise.

33 percent

33 percent say managing vulnerabilities and threats is a critical priority when it comes to mobile-operating systems and the enterprise.

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Mobile & Wireless Slideshow:Mobile Devices: Enterprise Friend or Foe?

One-third

10 percent

73 percent

66 percent

More than six in 10

Other top concerns about smartphones include:

86 percent

71 percent

66 percent

64 percent

30 percent

8 percent

20 percent

49 percent

43 percent

36 percent

34 percent

33 percent

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Mobile & Wireless Slideshow:
Mobile Devices: Enterprise Friend or Foe?