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Smartphone Addiction: A Workplace Epidemic?

By Dennis McCafferty on 2011-11-22


Would you or your employees feel depressed, anxious or physically ill if you had to go a week without a smartphone? According to recent research from enterprise mobility services vendor iPass, Inc., the majority of us say we expect to show these physical or psychological signs of addiction if we had to put down our iPhones, Android smartphones or Blackberrys for a few days. The research finds these feelings can be the result of the increasingly blurry line between personal and business time and the fact that many of us are using our personal Angry Birds-playing devices for business reasons. Yet the 24/7 workplace culture, abetted by the ubiquity of mobile devices in our lives, is taking its toll. We aren't sleeping or exercising enough, and our physical health is suffering, which can hurt your bottom line. "Today's mobile employees are critical to the success of every enterprise, contributing 240 more work hours a year than their non-mobile counterparts," says Evan Kaplan, president and CEO of iPass. More than 2,300 mobile enterprise employees took part in the research. For more about the survey, click here. Here are selected highlights:

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95% of mobile workers polled now have smartphones, up from 85% in 2010.

91% of these employees use their smartphones for work, compared to 69% in 2010.

88% of these employees say they’d feel disoriented, distraught, lonely or physically ill if they went without their smartphones for a week.

12% of mobile professionals admit that they’d be either relieved or "ecstatic" if they were left without their smartphones for a working week.

67% of mobile employees get no more than seven hours of sleep a night, with workload cited as a major contributing factor.

25% of mobile employees say they exercise regularly, with work cited as the main factor by those who don’t.

58% of employee-used smartphones are issued by their companies, down from 66% in 2010.

Just 35% of mobile professionals issued smartphones by their employers say they use their devices for work "all" or most of the time.

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