Too-often stuck in voice-response Hell, blogger Paul English created a series of sequences that could get him through most systems to talk to an actual human.
Resource Library:
Tired of navigating through endless interactive voice response systems, when all you want is to talk to a human? Blogger Paul English has developed an IVR Cheat Sheet to help you beat the system, at www.paulenglish.com. Here's a sample of what the site offers.
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