We begin rolling out the results of our July 2006 survey on business value and ROI with a basic question: are you measuring value at all? The answer, at many companies, is no. And even at companies that do measure value, only about 40 percent of the budget undergoes an ROI analysis. That means many IT executives have no way to provide the answers about business value that CEOs and CFOs want. Other results from our survey—including data on the accuracy of business value and productivity metrics, the kinds of measures companies are using, and whether investments in technologies like web services, RFID and CRM are meeting business value expectations—will be posted online throughout the month of July and early August
Research Guide:
Read our previous surveys on ROI and business value:
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Next page: Only six out of ten companies measure the business value of IT.