Why Do Tech-Support Responses Often Seem Slow?

By Eric Chabrow  |  Posted 08-30-2007
Print this article   Print this article
The number of computer support specialists in the U.S. has fallen by nearly 12% since 2001. No wonder many CIOs say their companies technical support teams are 40% smaller than they should be.
CIO
INSIGHT
POLL
CIO
INSIGHT
VIDEO
  • The Role of Standards in Cloud Security

    Security is often cited as a primary cause for concern...

    Watch Now
  • Ensuring Resources for Mission Critical Workloads

    Application workloads can thrive in cloud environments,...

    Watch Now
  • Improving Security in the Public Cloud

    One of the main concerns about moving data to a public...

    Watch Now