Mobility Boosts Worker Productivity, Customer Service - Finding 3
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FINDING 3
Smart Phone Is a Primary Corporate Device
Popular gadgets like BlackBerries, Treos and iPhones have a growing presence in the enterprise. Overall, smart phones rival cell phones as IT-supported mobile devices. They may even approach the penetration level of notebook computers, which virtually all organizations support. These devices have overtaken traditional PDAs in terms of support levels.
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