Research - CIOInsight
Home arrow Research arrow Page 11 - Customer Relationship Management 2001
RECENT NEWS



CIO STRATEGY
The Perfect IT Book for the Business?

Parkinson needs a book that explains IT to the business. Got any suggestions?    

  Research


Customer Relationship Management 2001



By Terry Kirkpatrick
2001-07-01
Article Views: 13742
Article Rating:starstarstarstarstar / 1


  Table of Contents:
  1. Customer Relationship Management 2001
  2. ' Overview '
  3. ' Verbatim '
  4. ' Research Results '
  5. ' Conclusion 01 '
  6. ' Conclusion 02 '
  7. ' Conclusion 03 '
  8. ' Conclusion 04 '
  9. ' Conclusion 05 '
  10. ' Summary '
  11. ' Methodology '

For the past few years, pundits have talked about customer-relationship management as the killer app of the Internet era.

Rate This Article:
Poor Best
Add This Article To:

Customer Relationship Management 2001 - ' Methodology '


( Page 11 of 11 )

Methodology

How the survey was done: CIO Insight designed the CRM survey in partnership with Survey.com, a San Jose, Calif.-based supplier of online research services. The study was e-mailed to CIOs, chief technology officers and vice presidents of information technology and services gathered from a number of sources, including third-party lists and other Ziff Davis publications. The survey was posted on a password-protected Web site, and 434 people responded from May 2 to May 10.

test






 
 
>>> More Research Articles          >>> More By Terry Kirkpatrick
 



FEATURED SPONSORED VIDEOS
FEATURED SPONSORED ARTICLES

Erasable E-Paper Saves Trees, Cuts Costs

Why Smart Companies Should Adopt the Lessons of Gaming

Interest in Mobile WiFi Hotspots Fuels New Solutions

A Closer Look at Public Cloud Security

View More Articles

  Brought to You By
Click Here

Related Content

Articles Labs/How-To Multimedia

EDITORS' PICKS
LATEST STORIES
- IT Careers: Departures Mark Exec Shuffles at...
- Microsoft Office on iPads, Android Tablets C...
- Quest Software Acquisition Would Bolster Del...
- N.J. Mayor, Son Arrested for Computer Hackin...
- Why HP's Next Leader Should Come from Within...


Advertisement
FEEDBACK
Ziff Davis Enterprise RSS Feeds
XML Get CIO Insight news delivered to your desktop with RSS.

Sponsored Links
  • Try Windows Azure free for 90 days

  • Introducing the world's first family of systems with integrated expertise

  • FREE Securing Smartphones & Tablets for Dummies Book from Sophos
  • 77% of the Fortune 500 Manage Content Securely with Box.
  • Leverage your virtual computing environment with Dell.
  • Build an IT Infrastructure That Delivers the Future
  • 5 New Technologies That Will Change Enterprise ITAdvertisement
    		•

    CIO Insight:  

    Issue Index | Contact Us | About | Advertise | Magazine Customer Service | Site Map

    Quick Links:  

    Enterprise Mobility Zone | Management Case Studies | Loyalty Programs | Term Sheet | Strategy Maps | Organizational Behavior | Net Present Value Calculator | Link to Us

    eWEEK Quick LInks

    Security:
    Network Security
    Entprise Networking
    Infrastructure Security
    How To: Data
    IT Security News
    Cheap Hack Blog
    Security Watch Blog
    Storage:
    Storage
    Cloud Storage
    Storage Virtualization
    Network Access Storage
    Storage Reviews
    Data Storage News
    How To: Storage
    Storage Station Blog
    Computing:
    Apple OSX
    Linux Systems
    Windows Vista
    Managed Print Services
    Cloud Computing
    PC Reviews
    Microsoft Watch Blog
    Apple Watch Blog
    Google Watch Blog
    Communications:
    VoIP Solutions
    Wireless Technology
    Messaging Software
    Web Services
    Mobile Applications
    Wireless News
    Mobile Reviews
    Apps & Development:
    Application Development
    SAAS
    Search Engines
    Database Software
    Web 2.0
    IT Project Management
    Emerging Tech Blog
    CIO Insight Blogs
    CIOs

    Vertical Markets:
    Federal Government IT
    Health Care IT
    Finance IT
    Mid-Market
    Channel Partners
    Careers Blog
    Value Added Resellers
    More eWeek Links:
    Green Computing
    Tech Knowledge Center
    Tech Newsletters
    Tech RSS Feeds
    White Papers
    Tech Podcasts
    Tech Videos
    Magazine Subscriptions
    Enterprise Websites:
    ZDE Home
    eWeek
    Baseline
    Channel Insider
    CIO Insight
    eSeminars
    eWeek Mid-Market
    Publish Online
    Web Buyers Guide
    Developer Websites:
    Dev Shed
    DeveloperShed
    ASP Free
    MS DevSource
    SEO Chat
    Codewalkers
    Tutorialized
    Scripts.com
    Dev Mechanic
    Dev Articles
    Web Hosters
    Dev Hardware
    Technology Websites:
    Device Forge
    Desktop Linux
    Linux Devices
    Windows for Devices
    TechDirect
    iGrep Search Engine
    PDF Zone
    Linux Watch

    Use of this site is governed by our Terms of Use and Privacy Policy
    Copyright ©1996-2012 Ziff Davis Enterprise Holdings Inc. All Rights Reserved. eWEEK and Spencer F. Katt are trademarks of Ziff Davis Enterprise Holdings, Inc. Reproduction in whole or in part in any form or medium without express written permission of Ziff Davis Enterprise Inc. is prohibited.
    eWeek is your best source for the latest Technology News.
    ZDE Cluster 2. 
     
    Close this advertisement