CIOs Lead Adoption, But Should Seek P&L Support
Non-IT officers remain largely on the periphery of the adoption process, but certain executives--particularly business-unit heads and CFOs--play crucial roles. That shouldn't come as a surprise, as those executives are the ones most concerned with profit and loss.
And it explains why more than three-quarters of the CIOs surveyed say they expect no more than two years to pass before their investments break even, regardless of whether their goal is cost- or revenue-related. Most companies spend less than 10 percent of their IT budget on emerging tech. Yet, 12 percent allot 20 percent or more--a hefty amount considering most IT costs aren't tied to technology purchases.