Finding 1:
The Web Tops Emerging Tech List for SMBs
Six of the top 10 emerging technologies are Web applications or Web application-enabling software (Ajax, Flash). That's a clear signal that the Internet remains the most important opportunity for SMBs. Still, some Web 2.0 technologies (mashups, virtual worlds, social networking) have been adopted by 6% or less of companies, too few to make the top 30 list. The top 10 technologies also include PC, storage, and application virtualization.

Finding 2:
Are SMBs Taking Advantage of Being Early?
Small companies are more likely to be early and mainstream adopters—but they aren't more likely to receive significant payoffs. That's a sign that smaller companies aren't necessarily good at managing innovation, and that their cultures are not quite as receptive to using emerging technologies as they may think.

Finding 3:
Mid-Market Puts Premium on Process
SMBs don't have the same priorities for emerging technologies as larger companies have. Mid-market firms place more emphasis on process improvement, productivity, and providing new products than larger companies, but not as much emphasis on cost cutting or security.

Web Exclusive Finding 4:
Searching for New Technologies Is a Conversation
Outside sources—publications, vendors, research firms, associations—are all helping SMBs spot promising new technologies. But CIOs shouldn't overlook internal sources of information. Nothing is better than having a dedicated emerging technology department within IT, but internal blogs, wikis and networks of technology enthusiasts can also lend a helping hand.