Nature of Relationship

By Allan Alter  |  Posted 11-15-2007 Print Email

Vendor's relationship to customers
Most vendors don't just provide hardware, software or services, but some mix of the three. This chart reveals what kind of products or services customers are buying from each vendor.

10-24% 25-49% 50-74% 75-100%

Overall Rank 2007Overall Rank 2006VendorOverall rating*ConsultantOutsourcerTelecomHardwareSoftwareSecurity
1 3 Red Hat 80%          
2 N/A Google 79%    
2 6 Hewlett Packard 79%      
2 10 VeriSign 79%        
5 14 Check Point Software 77%      
5 5 Research in Motion 77%      
7 3 Cisco Systems 76%  
7 7 Citrix Systems 76%      
7 7 Dell 76%      
7 10 McAfee 76%        
11 2 Trend Micro 75%      
12 N/A Adobe 73%          
13 13 EMC 71%    
14 9 Apple 70%        
15 14 Symantec 69%        
16 10 Motorola 68%    
17 17 IBM 66%  
18 21 Sun Microsystems 65%      
19 26 SAP 64%    
20 26 T-Mobile 63%      
21 26 BellSouth 62%          
21 24 Microsoft 62%    
21 18 Verizon Wireless 62%      
24 30 Business Objects 61%        
25 33 SunGard 61%
26 23 Novell 60%      
27 25 Avaya 59%    
27 16 Palm 59%        
29 18 Nortel Networks 58%  
29 30 Oracle (including Hyperion) 58%      
31 N/A Deloitte 56%        
31 26 Sprint Nextel 56%        
33 38 Qwest Communications 54%      
33 36 Verizon Communications 54%    
35 36 CA 52%      
36 35 Cognos 51%        
37 30 AT&T (including Cingular)** 49%    
38 40 Accenture 47%      

*Respondents identified all the ways they work with each vendor.

**Cingular ranked 38th in the 2006 Vendor Value survey

Next Page: Worked with during the past 12 months



 

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