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Risky Business: Social Networks, Mobility, Cloud Computing

By Dennis McCafferty on 2010-11-01


CIOs and other tech managers harbor significant reservations about their ability to ensure enterprise security when it comes to the use of social networking, mobile platforms and cloud computing, according to a new survey from IBM. Most of the perceived risks have to do with the accessibility, use and control of data, especially regarding social networking and the potential danger of having unauthorized access to confidential, proprietary information. The 2010 IBM Global IT Risk Study reveals that, of these three areas of concern, it is the risk/reward equation of cloud computing that is being most carefully evaluated by CIOs today. These findings are consistent with a recent CompTIA study, which found that 2011 promises to be a year of trial-and-error for cloud solutions in the enterprise. However, as the IBM Risk Study reveals, IT leaders are grappling with how to take advantage of the benefits that all of these solutions have to offer without risking their organization's business continuity, jeopardizing compliance or diminishing brand strength. More than 550 senior IT executives, including 110 CIOs, responded to the IBM Risk Study survey. Respondents represent industries such as finance, healthcare, biotech, IT, government and manufacturing. Executives participating in the survey reported that they work for enterprises that see annual revenues ranging from $500 million to more than $10 billion. Here are highlights:

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Slide 1Social networking64 percent of respondents agree that social networking tools are extremely risky when it comes to security.

Mobile Platforms54 percent of respondents agree that mobile platforms are extremely risky.

Cloud Computing42 percent of respondents agree that cloud computing is extremely risky.

Virtualization/SOASome 25% of respondents agree that virtualization and service-oriented architecture are extremely risky.

Cloud fears61 percent of respondents are concerned about handing over sensitive data to a third party when it comes to cloud computing.

Cloud fears50 percent of respondents are concerned about a data breach or loss with respect to cloud computing.

Cloud Fears23 percent of respondents indicate that a weakening of corporate network security is a concern with cloud computing.

Communication issues30 percent of respondents say that communicating risk policies and procedures to employees is problematic.

Where is the training?Less than one quarter of respondents say risk-management policies are part of every employee’s formal training.

Where are the policies?Less than 15 percent of respondents have incorporated an integrated risk-management plan into the physical/technical infrastructure of their enterprise.

Top 3 benefits of improving IT risk management (percent respondents)1. Assures business continuity (74 percent)2. Improves brand reputation (32 percent)3. Increases agility (19 percent)

Three ways to effectively manage IT risk:1. Examine/assess your organization’s risk capability with cross-enterprise planning for all risk categories such as data, disaster recovery, etc.

Three ways to effectively manage IT risk:2. Look for “champions” among senior leadership to help you “sell” the benefits of risk mitigation.

Three ways to effectively manage IT risk:3. Determine how to heighten risk awareness at all levels of organization, into everyday business and IT processes. Establish this as more than a “one-time” activity.

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