While the open-environment concepts of Web services and service-oriented architectures have gained popularity in recent years, organizations have been slower to adopt third-party tools to manage their performance. Those that have, however, are finding real results, whether in saved man hours or improved time to market. But integrating Web services management requires serious planning-and an even more serious understanding of your organization's business strategy. Here's how to make it work.
Too many companies jump into Web services without taking the proper precautions to oversee their traffic. Here's how a few technology managers have navigated the waters, and some advice from experts for those about to get their feet wet.