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Business Performance Management is in Demand

By Dennis McCafferty on 2010-07-19


Business Performance Management (BPM) is how IT supports managerial/analytics processes that allow organizations to define, measure and oversee performance goals. BPM can impact financial operations, consolidations, performance indicators and a host of other company needs. And the vast majority of organizations now indicate that effective BPM is critical to their success, according to a survey from advisory services firm BPM Partners, Stamford, CT. While the economy has certainly made an impact on the acceleration of these initiatives, commitment to BPM remains strong: Nearly three-quarters of organizations have been involved in some way with such a project this year, according to the survey. They are looking to use these tools to improve management reporting, enhance planning, increase operational analytics and "fix painful processes," according to respondents. Nearly 545 companies took part in the Internet-based survey, representing financial-services, energy, health-care, consumer-products and a host of other industries. Organizations represented included those from North America, Europe, Latin America and Asia-Pacific. Find out how big the demand is for BPM really is, and how companies are going about pursuing it:

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73 percent of survey respondents either have a BPM efforts in progress; have completed one; or are planning to do so.

58 percent of those surveyed say performance management applications are essential to their organizations.

Only 5 percent of respondents consider BPM to be a luxury. Nearly one in four consider it "nice to have" but not vital.

21 percent of large organizations (those with more than 2,500 employees) have spent more than $1 million on BPM projects.

30 percent of medium/large companies (those with more than 2,500 employees but less than 5,000) spent $250,000 or more on BPM this year.

Only 15 percent of companies required a year or more to implement a BPM solution, down from 31 percent in 2008.

47 percent spent more than four months researching their BPM initiative before proceeding with vendor selection, ultimately saving time for final implementation.

Only 23 percent of enterprise organizations are buying "pure packaged" applications for BPM; the majority prefer to configure an existing application.

43 percent of small companies are looking at SaaS or cloud solutions to implement BPM, versus 23 percent of larger enterprise organizations.

38 percent of BPM product portfolios are hybrids. Best-of-breed was next popular (34 percent), followed by a mega-vendor approach (14 percent).

Top reasons for not having a BPM initiative in progress? (percent respondents)1. Benefits are perceived as not being clear (38 percent). 2. Lack of executive sponsorship (34 percent). 3. Lack of funding (27 percent).

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