To make the right decisions when choosing, deploying and maintaining enterprise resource planning (ERP) systems, CIOs need to get answers from a variety of stakeholders. Here are some questions to get you started:
Ask your CFO:
How much funding do we have to experiment with software as a service (SaaS) or open-source ERP systems?
Ask your IT team:
Do we have the necessary bandwidth to evaluate a newer ERP system? What obstacles would we face in implementing one?
Ask your business managers:
What business needs aren't being met by our current ERP system?
Ask your vendor(s):
How much will we save by moving to a new or upgraded system? And how long will it take to realize that return?
How can I justify installing a new ERP system after we went through the expensive and time-consuming process of implementing the existing system?