Five Coping Mechanisms
The five most common ways IT organizations cope with rapid technological change are:
EDUCATIONKeeping up-to-date by attending classes and conferences
Insisting suppliers help with problem resolution and customization
Gaining insight by working through problems
Developing processes to evaluate and implement proven technology
Engaging external professionals for planning and problem-solving
SOURCE: "HOW IT ORGANIZATIONS HANDLE RAPID IT CHANGE: FIVE COPING MECHANISMS," BY JOHN BENAMATI, MIAMI UNIVERSITY OF OHIO, AND ALBERT LEDERER, UNIVERSITY OF KENTUCKY. INFORMATION TECHNOLOGY AND MANAGEMENT , VOL. 2, ISSUE 1, 2001.