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The Perfect IT Book for the Business?

Parkinson needs a book that explains IT to the business. Got any suggestions?

CRM

CRM - Customer Relationship Management, CRM Solutions

	Date	Title
	05-14-12	Big Data Fail: Five Principles to Save Your BI Butt
	04-16-12	Hot Tech Projects: Windows 7 Upgrades, Legacy Data Migration, and More
	02-01-12	Big Data: How Kodak Gallery Sees the Big Picture
	12-09-11	IBM to Buy Cloud Analytics Vendor for $440 Million
	12-09-11	Twitter Redesign Courts Businesses Large and Small
	12-05-11	Hot Tech Projects: SAP Implementations, Microsoft Upgrades
	12-05-11	How AAA Regional Office Routes Members to Effective Customer Service
	12-01-11	Salesforce.com Takes AppExchange Mobile With iOS, Android
	11-23-11	Hot Tech Projects: iPad Implementations, Healthcare IT
	11-21-11	How Firewire Surfboards Refined Its 3D Order Customization
	11-18-11	Analysts Views Mixed as Salesforce.com Reports Loss for Q3
	11-10-11	Accenture's Infrastructure Overhaul: A Single Version of the Truth
	11-09-11	How Deckers Used a Mobile Application to Build Customer Traffic
	11-03-11	Hot Tech Projects: Virtualization, Data Centers and Hadoop Clusters
	10-27-11	When Infrastructures Collide: The Wells Fargo Story
	10-25-11	Oracle Expands CRM Portfolio With RightNow Technologies Acquisition
	10-06-11	Lowe's Massive iPhone Rollout and 18 Other Hot Tech Projects
	09-01-11	Marc Benioff: Salesforce.com CEO Warns of an 'Enterprise Spring'
	07-13-11	Microsoft Highlights Windows Server 8, Dynamics CRM Online at WPC
	06-24-11	CIO Watch: CRM Apps are On the Rise
	06-07-11	Cloud Computing: Legal Risks Every CIO Should Know
	03-17-11	SAP, Verizon Partner on Cloud CRM Delivery Solution
	03-15-11	Making the Most of Cloud-Enabled Enterprise Mobility
	03-04-11	CRM Battle Heats Up as Salesforce Launches Social Media Update
	03-03-11	Salesforce.com Ties in Twitter, Facebook With Service Cloud 3

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