Top Project Management New Slideshow
You know all about Business Process Management (BPM) tools. And you probably think you have a handle on social-media sites and applications. But we’re betting you haven’t yet considered how social networking and BPM can come together to make your department, and your entire enterprise, more agile than ever? The book “Social BPM: Work, Planning and Collaboration
Under the Impact of Social Technology
” (CreateSpace/available now) examines what could evolved into a new technology force-of-nature. In the chapter, “How Social Technologies Enhance the BPM Experience for All Participants,” contributing author Steve Russell sheds insight into the human equation of social BPM. He spotlights two key trends: the increase of user influence on technology decision-making and the decline of rigid, hierarchal corporate structures and says together they have opened opportunities. “Instead of starting with the process model, start with the participants within the process,” he writes. “Once their needs are understood, processes can be developed that support those needs, not the other way around.” Russell is CTO of Global 360 (now OpenText), an international provider of process and case-management solutions. Here are selected highlights:
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The footwear company’s e-commerce team worked closely with the IT organization to develop a customer-facing mobile app that tied directly into its e-commerce platform, boosting customer traffic for its brands, including Teva and UGG Australia. In fact, IT was instrumental in driving development of the middleware that was necessary to connect the customer-facing solution with Deckers’ Oracle platform.
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Demand management involves the proper allocation of resources and assets in a way that delivers the greatest capabilities that have been prioritized, collectively, by your organization.
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With the increasing popularity of cloud computing and the ongoing shift to a network-centric world, the need for enterprise customers to obtain reliable information and assurances about the operations of their service providers has become more intense than ever. Understanding and appropriately addressing the new SOC reports in your technology-related contracts could provide your organization with important knowledge and insight into your service providers’ operations and controls. Here, we help you understand the new reporting structure and provide 10 action items for establishing your SOC framework.
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One of the greatest pitfalls in linking spend to value is the common communications gap between the business and IT. To bridge this gap, a growing number of financial firms are building an IT business office. This function aids in managing IT value delivery by packaging and measuring IT services in business terms and improving the ability of the business to collaborate with IT to manage technology investments. It’s a model that can work for any enterprise. Here’s how.
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Done right, messaging and collaboration tools boost efficiency and may offer significant cost savings. Here are five guidelines to get your organization on the right track when it comes to effectively using social media at work.
Project Management 
