CASE STUDIES

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Specialty Retailer Takes on Incident Management

Aaron’s lacked a way to manage incident information in a secure manner, so the company turned to a platform that provided security and vendor management capabilities.

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How One Company Reduced Its Help Tickets by 80%

GIW Industries, a manufacturer of slurry pumps, turned to a cloud-based file sharing and collaboration strategy that greatly reduced IT’s workload.

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KiloWatts for Humanity Taps the Power of Clouds

A nonprofit organization that seeks to bring electricity to underdeveloped countries turns to the cloud to manage IT more efficiently.

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Flooring Company Nails Down BI for Better Results

A flooring solutions and janitorial company adopts smart forms and BI to lay down a foundation for business success.

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Hyatt Gives Cloud-based Training System Five Stars

Hyatt Hotels has turned to a cloud system to implement a more advanced training and development framework that includes mobile and social capabilities.

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Password Management Takes Flight at Travel Agency

Giving out passwords to hundreds of employees and customers can be a major task, so FlightNetwork turned to a password management system to navigate the process. 

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Waypoint’s Platform Is on Point for Businesses

A leading marketing outsourcing and branding company builds a more integrated and robust platform in order to boost its industry position.

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NBA Champs Score Big With Fan Interaction

The Cleveland Cavaliers were up against a ticking clock as they tried to finish their new fan club before the start of the NBA Finals.

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Rosetta Stone Translates Tech Into Better Service

The provider of language learning materials moves to a more efficient customer service platform to support its subscription-based business model.

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Law Firm Makes a Case for Simplified Workflows

One of the nation's leading defense litigation firms embarks on a major initiative to cut paper and go digital.

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