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Five Things to Know About Remote and Virtual Teams

Managing remote and virtual teams requires a delicate balance between IT tools and actual processes and practices.

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Three Things CIOs Should Know About Cyber-Security

CIOs need to be aware of bring your own everything and cloud trends in the workplace, new privacy and data breach regulations, and evolving security threats.

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Unlocking Your Employees' Creativity

Employee creativity produces many of the innovations that result in a competitive advantage. Creative talent, therefore, is a corporate asset, and one that must be nurtured and developed.

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You Need to be an Emotionally Aware Leader

As we enter a new era for IT organizations, our next generation of leaders will have to embrace the idea of emotionally aware leadership.

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The Future of Customer Support

The next generation of customer service will be proactive, integrated and omnipresent, according to PwC. Are you ready?

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The Importance of Location for Digital CIOs

University of Pennsylvania professor David R. Bell discusses how real worlds and virtual worlds influence and affect each other, and are increasingly merging together.

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How I Solve Problems

The process for solving a problem in the workplace often involves diffusing the situation, correctly defining the problem, and controlling any variables that might impact the outcome.

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What to do When a Data Breach Occurs

Data breaches are inevitable these days, which is why having a well-defined incident response plan and team in place is a necessity.

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Five Things to Know About Agile Development

Agile development has emerged at the center of a faster and more responsive approach to IT, but it presents some unique challenges.

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A Key to Innovation

To take innovation to a new level, you need to harness information technology in a way that actually simplifies things and produces real-world results for real people.

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