Demand for Apps Grows but Quality Takes a Hit

 
 
By Dennis McCafferty  |  Posted 09-25-2015 Email
 
 
 
 
 
 
 
 
 
 

Tech departments are allocating a significantly larger share of their overall budgets to quality assurance (QA) and testing, according to a recent survey from Capgemini. Produced in conjunction with HP, the resulting "World Quality Report 2015-16" indicates that CIOs and other tech leaders are primarily focused on data security, performance and functionality in testing mobile apps. However, many say they don't have the in-house environment and/or expertise required to test mobile and multichannel apps. In many cases, they're also relying too heavily on manual testing. In addition, these CIOs and tech leaders struggle with business challenges, such as budget constraints and an inflexible organizational structure, when developing apps. Clearly, they must work with business to overcome these obstacles to maximize the effectiveness of their tech investments. "We live in a fast-moving world where customer experience and flexibility are as important as keeping pace with digital transformation," said Govind Muthukrishnan, senior vice president and testing global service line leader for Capgemini. "Today, we see that organizations are making significant investments in test environments and test data—test ecosystems—and are focusing on end-to-end automation of not only testing but also the test ecosystems. However, organizations must move beyond automation of testing and test ecosystems to an integrated and intelligent QA lifecycle that can deliver synergy in business assurance." The report also includes findings which address testing for network security and agile development. A total of 1,560 global CIOs and senior IT execs took part in the research.

 
 
 
 
 
Dennis McCafferty is a freelance writer for Baseline Magazine.

 
 
 
 
 
 

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