Demand for Apps Grows but Quality Takes a Hit

 
 
By Dennis McCafferty  |  Posted 09-25-2015 Email
 
 
 
 
 
 
 
 
 
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    Demand for Apps Grows but Quality Takes a Hit
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    Demand for Apps Grows but Quality Takes a Hit

    Despite the growing push for more apps across multiple channels, IT leaders say they don't have the in-house expertise to properly test these multichannel apps.
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    Spending Spike
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    Spending Spike

    On average, quality assurance and testing now accounts for 35% of total IT spending, up from 23% in 2013. By 2018, quality assurance/testing is projected to grow to 40% of the total IT budget.
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    Mobile App Testing Priorities: Protective Posture
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    Mobile App Testing Priorities: Protective Posture

    55% of CIOs and other senior tech execs consider securing sensitive data to be a prime focus area for mobile-app testing, which is about the same percentage who prioritized security in 2013.
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    Mobile App Testing Priorities: Output Objectives
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    Mobile App Testing Priorities: Output Objectives

    54% said efficiency/performance remains a top focus area for mobile app testing, down from 59% in 2013.
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    Mobile App Testing Priorities: Utility Factor
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    Mobile App Testing Priorities: Utility Factor

    48% consider functionality as a top focus area for mobile app testing, up from 43% two years ago.
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    Pain Points, Part I
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    Pain Points, Part I

    38% say they don't have the in-house environment required to test mobile and multichannel (mobile, social and traditional) apps, and 36% said their organization doesn't have the time to test these apps.
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    Pain Points, Part II
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    Pain Points, Part II

    29% said they don't have the needed experts available to test mobile and multichannel apps, and 28% said they don't have the right testing processes/methods.
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    Top Tech Challenges for App Development
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    Top Tech Challenges for App Development

    Reliance on manual testing: 39%. Design Complexities: 32%. Overburdened developers: 31%. Lag time between development phases: 30%. Lack of access to development and testing environments: 24%
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    Top Business Challenges for App Development
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    Top Business Challenges for App Development

    Lack of budget: 39%. Length of time required to get solutions to market: 30%. Inflexible job roles or organizational structure: 27%. Difficulties in prioritizing features of development initiatives: 27%. Fear of changes to established business processes or organizational structures: 27%
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    Most Commonly Performed Security Testing Activities
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    Most Commonly Performed Security Testing Activities

    Dynamic app security testing: 57%. Manual code review: 52%. Static app security testing: 52%. Penetration testing: 39%
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    Biggest Challenges in Applying Testing to Agile Development
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    Biggest Challenges in Applying Testing to Agile Development

    Difficulty in identifying right focus areas for testing: 33%. Lack of appropriate test environment and data: 31%. Lack of professional testing expertise within agile teams: 31%
 

Tech departments are allocating a significantly larger share of their overall budgets to quality assurance (QA) and testing, according to a recent survey from Capgemini. Produced in conjunction with HP, the resulting "World Quality Report 2015-16" indicates that CIOs and other tech leaders are primarily focused on data security, performance and functionality in testing mobile apps. However, many say they don't have the in-house environment and/or expertise required to test mobile and multichannel apps. In many cases, they're also relying too heavily on manual testing. In addition, these CIOs and tech leaders struggle with business challenges, such as budget constraints and an inflexible organizational structure, when developing apps. Clearly, they must work with business to overcome these obstacles to maximize the effectiveness of their tech investments. "We live in a fast-moving world where customer experience and flexibility are as important as keeping pace with digital transformation," said Govind Muthukrishnan, senior vice president and testing global service line leader for Capgemini. "Today, we see that organizations are making significant investments in test environments and test data—test ecosystems—and are focusing on end-to-end automation of not only testing but also the test ecosystems. However, organizations must move beyond automation of testing and test ecosystems to an integrated and intelligent QA lifecycle that can deliver synergy in business assurance." The report also includes findings which address testing for network security and agile development. A total of 1,560 global CIOs and senior IT execs took part in the research.

 
 
 
 
 
Dennis McCafferty is a freelance writer for Baseline Magazine.

 
 
 
 
 
 

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