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Shadow IT Hurts Automation Efforts

Posted : 11-21-2014

CIOs and other IT executives are eager to pursue tech automation solutions, as the many benefits—improved productivity, customer service and collaboration—are clear. However, the actual execution of these deployments remains highly disconnected, leading individual business departments to pursue shadow IT,... Read More »

An Unconventional Solution to a Big IT Problem

Posted : 11-20-2014

Users believe IT will somehow divine a perfect system for them. As much as IT pros wish this unrealistic expectation would go away, they know it’s not possible. Read More »

Automation of Business Processes Drives Benefits

Posted : 11-19-2014

The majority of IT professionals said the automation of business processes is essential in today's corporate environment, although demand for speed is stressing IT's abilities and resources. A new study by PMG, which offers an enterprise service catalog and business... Read More »

Gartner Advises CIOs: Flip Your Focus

Posted : 11-11-2014

CIOs must shift their legacy-first orientation to digital-first to become visionary and inspirational digital leaders rather than observers, according to a new survey from Gartner, "Flipping to Digital Leadership: The 2015 CIO Agenda." The... Read More »

The Social Side of Emotional Intelligence

Posted : 11-07-2014

The external aspects of emotional intelligence—social awareness and relationship management—can help you focus on others and build effective relationships. Read More »

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