Will Millennials Cause the End of Email?

 
 
By Karen A. Frenkel  |  Posted 10-11-2016 Email
 
 
 
 
 
 
 
 
 
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    Will Millennials Cause the End of Email?
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    As Millennials permeate the workforce, the social tools they were raised on are expected to supplant email. Here are 10 tips to manage that change.
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As electronic communications have gradually gained preference over voice communications, many employees have begun to feel overwhelmed with the volume of email, leading them to seek alternatives. The average office worker sends or receives 123 emails a day, according to the Radicati Group. But the use of real-time collaboration is increasing rapidly. Millennials, who grew up with instant messaging and social networking as primary forms of communications, see no reason for that to be different in the workplace. They expect to use real-time collaboration tools to communicate with their coworkers. "As that generation continues to infiltrate the workplace and real-time collaboration tools gain further ground, we're sure to see the use of email decrease even more," said Jon Brinton, executive vice president and president of cloud at business communications firm Mitel. Here are his 10 tips from, to help your company survive the impending death of email.

 
 
 
 
 
Karen A. Frenkel writes about technology and innovation and lives in New York City.

 
 
 
 
 
 

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